Forget about your WP website problems with our unlimited support👌

Receive assistance from WordPress experts.
Focus on your business and leave website issues
behind. 24/7 support and customization services
are on hand for self-hosted sites.

  • You aren’t limited to the amount of help you can request
  • Monthly maintenance services are included in every plan
  • Unlimited HTML, CSS, & PHP Jobs

How does it work?

We specialize in handling WordPress tasks that can be completed within 30 minutes. Monthly maintenance services are included in every plan.

1

Sign up

Choose a plan. We will contact you immediately after your subscription to the support plan is confirmed.

2

Email our 24/7 support team

Send an email to support@serenity-wp.com, and we’ll assist you promptly

3

We complete your task, fix a problem

Once a task is resolved, you can submit a request for the next one.

4

Receive a detailed summary

We provide detailed descriptions and explanations of all the work performed.

5

Get monthly maintenance and optimization

With Serenity WP support your site always runs smoothly without any disruptions.

We ensure your website’s speed and stability,
with tasks resolved within 24 hours or less.

🤸‍♀️You aren’t limited to the amount of help you can request

We specialize in addressing various WordPress tasks that can be completed within 30 minutes. These tasks can range from editing text, fixing technical errors, adjusting CSS or PHP code, improving website speed, configuring caching, to restoring the website from a backup—anything related to WordPress. Once a task is resolved, you can submit a request for the next one. We provide detailed descriptions and explanations of all the work performed.

🚀Perfomance, page speed and Core Web Vitals optimization

We’ll optimize your website for speed and performance. Core Web Vitals, Google’s page quality metrics, are crucial for your site’s success, and Equilibrium and Serenity plans include assistance with this from the start. Once we begin working together, we’ll employ various tools and methods to ensure your website achieves ‘Good’ scores across all three metrics for both mobile and desktop devices, with a focus on the most critical pages.

👨‍💻Monthly maintenance services are included in every plan

When you host WordPress yourself, you’re responsible for making sure everything on your site works well together – the WordPress core, your theme, plugins, and hosting. These parts frequently receive updates and improvements, which can sometimes cause issues. With Serenity WP, we handle all of this for you, so your site always runs smoothly without any disruptions.

…and more fine-tuning works behind, that makes your website run smoothly 🧘‍♂️

Choose your support plan,
and let us care about your website

We will contact you immediately after your subscription to the support plan is confirmed.
When you subscribe annually, you’ll receive 2 months as a gift.

🧚
Balance

$70/mo.

Ensure your website works smoothly
and tasks get resolved within 24 hours.
Support for one website.

  • Unlimited WP support tasks
  • One task at a time
  • Detailed report for each task
  • 24-hour response time
  • 24/7 support
  • Plugins, theme & core updates

👌Most popular

🤸
Equilibrium

$120/mo.

We ensure your website’s speed and stability, with tasks resolved within 12 hours or less.
Support for one website.

  • Unlimited WP support tasks
  • One task at a time
  • Detailed report for each task
  • 12-hour response time
  • 24/7 support
  • Plugins, theme & core updates
  • Caching & Speed Optimization
  • Core Web Vitals
  • 24/7 Uptime Monitoring
  • Nightly Backups to the Cloud
  • Security Hardening

🧘‍♀️
Serenity

$230/mo.

Priority support and solutions to any, even non-standard, tasks.
Support for one website.

  • Priority support
  • Small design tasks
  • JS tasks
  • Hosting support tasks
  • Unlimited WP support tasks
  • One task at a time
  • Detailed report for each task
  • 8-hour response time
  • 24/7 support
  • Plugins, theme & core updates
  • Caching & Speed Optimization
  • Core Web Vitals
  • 24/7 Uptime Monitoring
  • Nightly Backups to the Cloud
  • Security Hardening

🧚
Balance

$85/mo.

Ensure your website works smoothly
and tasks get resolved within 24 hours.
Support for one website.

  • Unlimited WP support tasks
  • One task at a time
  • Detailed report for each task
  • 24-hour response time
  • 24/7 support
  • Plugins, theme & core updates

👌Most popular

🤸
Equilibrium

$145/mo.

We ensure your website’s speed and stability, with tasks resolved within 12 hours or less.
Support for one website.

  • Unlimited WP support tasks
  • One task at a time
  • Detailed report for each task
  • 12-hour response time
  • 24/7 support
  • Plugins, theme & core updates
  • Caching & Speed Optimization
  • Core Web Vitals
  • 24/7 Uptime Monitoring
  • Nightly Backups to the Cloud
  • Security Hardening

🧘‍♀️
Serenity

$280/mo.

Priority support and solutions to any, even non-standard, tasks.
Support for one website.

  • Priority support
  • Small design tasks
  • JS tasks
  • Hosting support tasks
  • Unlimited WP support tasks
  • One task at a time
  • Detailed report for each task
  • 8-hour response time
  • 24/7 support
  • Plugins, theme & core updates
  • Caching & Speed Optimization
  • Core Web Vitals
  • 24/7 Uptime Monitoring
  • Nightly Backups to the Cloud
  • Security Hardening

👋 I’m Roman Fink, I’ll take care of your WP website

I’m the founder of Serenity WP with over 10 years of experience in WordPress development and support. I understand the importance of a smoothly running website, and my goal is to provide you with top-notch support, ensuring your site stays fast and problem-free.

With my team at Serenity WP we’ll ensure your website runs smoothly and efficiently, resolving any issues or tasks within 24 hours or less, guaranteeing its reliability

Roman’s a web dev you want to have
on speed dial

Working with Roman was great – he’s highly responsive, no-nonsense, and digs in with a keen eye for aesthetic UX without missing a beat. His post-mortem approach of actually explaining where the hiccups were and outlining everything he did in the backend provided added value. If you run multiple FSE sites or even just one, Roman’s a web dev you want to have on speed dial!
Jenna Brinning

Roman did a fantastic job working on our small nonprofit website

Roman did a fantastic job working on our small nonprofit website. We initially used his template on WordPress and loved it so much that we hired him to give our website an upgrade. Our new website has improved functionality, far more visual appeal, and an overall increase in user experience. We are extremely grateful that Roman was willing to go above and beyond for a fair price.
Jason Wang

Have questions?

If you have any additional questions,
please email us at: support@serenity-wp.com
We’ll answer by 1 hour.

Absolutely! Whenever you encounter issues with your WordPress website, feel free to reach out to our support team without any restrictions on the amount of assistance you can seek.

We specialize in handling basic WordPress tasks that can be completed within 30 minutes. If you require more advanced support or have complex issues, we offer project-based assistance, which will be billed separately in addition to your monthly subscription.

Our goal is to address individual support requests within 24 hours for Balance plan users. Equilibrium plan users can expect a response within 12 hours, while Serenity plan users will receive responses within 8 hours. But we’ll try our best to answer as soon, as we can in any plan.

Absolutely! We have a little global team, so we stand by our commitment to being available around the clock, 365 days a year, including holidays, through our Helpdesk.

We focus on one task at a time. But rest assured, we work swiftly so you can submit another request as soon as possible.

Yes, we do. If you need development work or encounter challenges that demand more extensive attention than what our support plans cover, we’re available for project-based work. Please get in touch with us for further details.

Simply send an email to support@serenity-wp.com, and we’ll assist you promptly.

🔥We’ll solve any problem
with your website within 24 hours

If you need urgent assistance with your website or have a one-off task,
please submit a request or email us at support@serenity-wp.com
We’ll answer by 1 hour.